Privacy Policy
A clear overview of how ARCITE Educational Solutions Pvt. Ltd. handles enquiry data, communications, and website interactions across our global training markets.
Introduction
AURA by ARCITE is a live online professional training platform operated by ARCITE Educational Solutions Pvt. Ltd. We respect your privacy and handle personal information with care, transparency, and appropriate safeguards.
This Privacy Policy describes the information we may collect, how we use it, who we share it with, and the rights you may have depending on your location.
Information We Collect
We may collect the following categories of information:
- Enquiry form details — name, email address, phone number, market or region, sector or programme interest, current role, and your message when you submit our contact or enquiry form.
- Contact details — information you provide by email, phone, or other channels when communicating with our admissions or support team.
- Programme and sector interest — preferences you select on the website to help us route your enquiry to the right advisor.
- Technical information — browser type, device information, referring page, and general usage data collected through standard server logs or security tools. We do not intentionally collect precise geolocation through this website unless you provide location information in a form.
- Communication records — notes and correspondence relating to your enquiry, admissions guidance, or support requests.
How We Use Your Information
We use personal information to:
- Respond to your enquiries and provide programme or admissions guidance.
- Assess training interest, cohort availability, and suitable programme pathways.
- Manage admissions communication and enrolment interest.
- Improve our website, services, and user experience.
- Maintain security, prevent misuse, and protect our systems.
- Comply with applicable legal, regulatory, or contractual obligations.
We do not sell your personal information.
Legal Basis and Consent
When you submit an enquiry form, you consent to being contacted about AURA programmes and related admissions support.
We may also process information where necessary for our legitimate business interests in responding to training enquiries, managing admissions communication, and operating a professional education platform — provided those interests are not overridden by your rights.
Where additional consent is required by applicable law, we will request it separately.
Sharing of Information
We may share information with:
- Internal teams — admissions, operations, faculty coordination, and support staff who need the information to assist you.
- Service providers — hosting, email delivery, CRM, or similar providers that help us operate the website and communicate with you. These providers are expected to handle data only on our instructions and with appropriate safeguards.
- Legal and regulatory authorities — where required by law, court order, or to protect rights, safety, and security.
We do not sell personal information to third parties for their marketing purposes.
International Access
AURA serves professionals across India, the GCC, Singapore, the United Kingdom, Australia, and other markets. If you access this website from outside your home country, your information may be processed in locations where we or our service providers operate.
We take reasonable steps to protect information regardless of where it is processed.
Data Retention
We retain enquiry and admissions records for as long as needed to respond to your request, manage training interest, meet operational requirements, resolve disputes, and comply with legal obligations.
Retention periods may vary depending on the nature of the interaction and applicable law.
Cookies and Tracking
This website may use cookies and similar technologies as described in our Cookie Policy. Please review the Cookie Policy for details on essential, functional, and any future analytics or marketing cookies.
Security
We use reasonable technical and administrative measures designed to protect personal information against unauthorised access, loss, misuse, or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, or portability of your personal information, or to object to certain processing.
To exercise these rights, contact us using the details below. We may need to verify your identity before responding.
Third-Party Links
This website may link to third-party websites or platforms. We are not responsible for the privacy practices of those sites. We encourage you to review their policies before providing personal information.
Children and Minors
AURA is intended for adult professionals and learners. We do not knowingly collect personal information from children without appropriate parental or guardian consent where required by law.
Updates to This Policy
We may update this Privacy Policy from time to time. The effective date at the top of this page will be revised when changes are made. Material changes may also be communicated through the website or by other appropriate means.
Contact
For privacy-related questions or requests, contact:
ARCITE Educational Solutions Pvt. Ltd. — AURA Admissions Email: info@arcite.in